Keeping track of an influx of visitors can pose a problem to even the most organized and sophisticated verticals. This is why ProdataKey (PDK) offers an efficient visitor management system through an integration with Savance, a provider of business automation and employee tracking solutions. Through this integration, visitor check-in, screening, and management can be easier than ever!
What is a Visitor Management System?
At its core, visitor management is about:
“ensuring that only the right people get into a facility, and then ensuring that they go through everything they need to in order to verify that they should be getting access,”
Sam Loria - Strategic Partnership Manager at Savance
In the early days of visitor management, a secretary or receptionist would utilize a magnetic board to manually keep track of who came in and out of a space. Over time, this manual task became burdensome and time-consuming. In response to this growing problem, companies like Savance now offer a streamlined and tech-savvy solution to visitor management.
Visitor Management With Savance
To ensure the best possible visitor management system and experience, Savance created the Electronic In/Out Board (EIOBoard), a self-service check in station that can be entirely customized to the wants and needs of a company. The EIOBoard can be adapted to check temperatures, complete a facial recognition check, play safety videos, provide questionnaires, and allow pre-approved visitors to scan a QR to be granted entry, to name a few capabilities. The information collected can then be displayed on a larger electronic board. This ensures that companies can not only know what visitors are entering and exiting the building, but it can also track the movements of those visitors, as well as employees, throughout the location. This provides an absolute granular insight into the building and ensures that all individuals inside of a space can be accounted for and contacted at any given moment. Ultimately, with the self-serve kiosk and a status board to view real-time info, our integration with Savance pursues a dual-purpose approach to visitor management that stands to benefit a variety of verticals, three of which are senior care, medical, and commercial spaces.
Senior Care: Keeping Residents Happy and Healthy
Senior care spaces, such as nursing homes and assisted living facilities, receive a steady influx of guests, as friends and family of residents visit their loved ones. A visitor management system can help employees to manage these incoming guests, ensuring that every visitor gets proper approval. Holladay Park Plaza, an apartment-based retirement community serving the Portland area, found that installing a PDK access system as well as the Savance EIOBoard created a reliable and efficient method of managing visitors, involving the creation of a specific visitor group with unique permissions. With the intuitive access control solutions of PDK, after a proper check-in, visitors can be given a temporary badge that grants them access to designated areas of a senior care space, while ensuring that other more high-security areas remain secure and accessible only to staff.
An important consideration for senior care spaces is the physical health of their residents, as aging populations are typically more vulnerable and high-risk. A thorough screening process at a visitor check-in station can help to ensure that visitors are in good health and will not be unknowingly bringing in any threats to the individuals living in these spaces.
Commercial: Optimizing Operations
Commercial spaces, ranging from office buildings to fitness centers, warehouses and more, can utilize visitor management to streamline their operations and increase workflow efficiency. Visitors can easily check themselves in at the EIOBoard and receive the appropriate access permissions via a temporary badge, granting them access to designated areas of the building. In the case of visitors arriving for meetings, employees can be notified as soon as their guest has arrived and completed the check-in. Additionally, employees can be informed of the arrival and departure of delivery and maintenance workers, making it easier than ever to keep accurate records of workplace occupancy and to stay up-to-date on everything that’s happening in your commercial space.
Medical: Guaranteeing Health and Patient Retention
With visitor management systems, visits to the doctor or other medical facilities can be remarkably simple. Filling out extensive physical forms becomes a thing of the past with a device like the EIOBoard, where information can be easily input and stored digitally. Medical facilities can completely customize the check-in kiosk in order to collect the information they deem necessary: self-reported health symptoms, temperature checks, medical history, personal information, and more. Sam Loria explains, “it can be an entirely self-serve check in, and we can then create a fully automated lobby, in a lot of cases.” Additionally, in order to avoid long lines and crowded waiting areas, visitors can be asked to provide all their required information ahead of time in order to be pre-approved, meaning that all that patients need to do upon arrival is scan a provided QR code with a PDK QR reader.
Importantly, the key for a medical facility's profitability and success is patient retention – a healthcare provider’s ability to keep patients engaged and willing to come back for continued care. An efficient visitor management system can play a large role in ensuring patient retention, as individuals are more likely to come back to a medical office that is well-managed and has technology in place that reflects the care and consideration medical workers have for their patients.
The Importance of Visitor Management Systems in Emergency Scenarios
Alongside saving time and increasing workplace efficiency, visitor management systems are an invaluable tool for crisis management during emergencies. “If something does go wrong, we have that real-time list and auditability of knowing everybody in the facility at a given moment, their contact information, where they last were, their picture, along with the ability to mass-notify everybody we have in our system,” says Sam. Savance’s comprehensive visitor management system ensures that no individual goes unprotected during emergencies. For Sam and the rest of Savance, their goal is
“getting to accountability in safety, not just security. Because at the end of the day, it’s about the people.”
Sam Loria
ProdataKey’s integration with Savance provides end-users with the ability to set up a fully optimized and reliable visitor management system, greatly improving the day-to-day experience for guests and employees alike. At the core of this collaboration is our unwavering partner fanaticism and dedication to creating the best products possible for our end-users. Reflecting on working with ProdataKey, Sam insists that PDK is exceptional at both “driving innovation and providing a user-experience that people are happy with and proud of.”
To achieve the best possible visitor management experience, schedule a demo with ProdataKey today.
Frequently Asked Questions
What is a visitor management system?
A visitor management system ensures that only authorized individuals gain access to a facility. It helps to verify identities and manage visitors’ check-in, screening, and movement throughout a building efficiently.
What visitor management solution is offered with PDK.io 2.0?
ProdataKey integrates with Savance to provide an efficient visitor management system, utilizing the high-tech, customizable Electronic In/Out Board.
What verticals benefit from a visitor management system?
Any space that receives an influx of visitors can benefit from a visitor management system. In particular, medical spaces, senior care facilities, and commercial spaces benefit significantly from efficient visitor management.
