The Benefits of Having a Solid Partner Program
ProdataKey is all about partner fanaticism. It’s the company’s #1 core value. Partner fanaticism means that every member of the PDK team is committed to ensuring that our partners thrive. At PDK, we take passion and partnership to the next level because we understand that our success is owed to the strong relationships we’ve built. When you succeed, we succeed.
We don’t just talk about being partner fanaticism; we show it. Our mission is to empower our partners through exceptional support and intuitive, secure solutions. We built our products, services, and partner programs to benefit our installers, making teaming up with PDK a no-brainer for any business.
So, How Does the Partner Program Work
The partner program is designed to help security integrators, dealers, and other industry professionals grow their businesses by incorporating PDK’s cutting-edge access control solutions into their offerings.
By becoming a partner, businesses are empowered to offer their customers a scalable and flexible access control solution that meets their unique needs.
“It has been a wonderful experience working with PDK as far as the relationships. Scott Nelson (Regional Sales Director- Southeast at PDK) has been very helpful in making PDK always readily accessible to us,”
Dave Clark of Audio Video Partners and a gold tier partner.
There are three levels of partnerships at PDK- certified, gold, and platinum. As a PDK certified partner, you can begin installing and configuring PDK systems for customers. All PDK certified partners and above have access to 24/7 award-winning support, extended warranties, advanced RMAs, and exclusive tiered IO pricing. Our partners also benefit, because they help determine the PDK roadmap.
PDK is committed to helping partners every step of the way.
“The partner program has helped us get better pricing which has helped us, on the bottom line, gather more clients,”
What Does it Take to Become a Certified ProdataKey Partner?
Becoming a certified partner involves a few simple steps to ensure businesses have the necessary knowledge and skills to provide exceptional service to customers. First, there needs to be a registered pdk.io account, which can be completed on prodatakey.com/request.
From there, dealers complete the PDK certification program which includes both technical and sales training. The program covers various aspects of PDK solutions, including products, installation, and troubleshooting.
Once a certified partner installs their 12th PDK system in a year, they become a gold partner. At this level, a partner gets all the special benefits of being certified plus, an increased extended warranty (4 years) and every 13th system is free.
PDK dedicates large resources to generating outside interest in our products to generate leads and to help dealers grow their business. Gold partners and above have exclusive access to those priority leads.
To qualify as a platinum level partner, a dealer completes the certification program and installs 24 or more PDK systems in a year. As a platinum-tier ProdataKey partner, dealers get an additional year of the extended warranty (5 years) and advanced access to our support team.
On the baseline, ProdataKey has industry-leading support, answering 80% of calls within 20 seconds. However, platinum partners benefit from the priority support queue, allowing them to resolve issues at an even higher, faster level.
If you’re a security professional looking to expand your offerings and ramp up your business, becoming a PDK partner might just be the right move for you. Click Here to get started.
Listen in to the conversation with Cole Nebeker, Partner Success Manager, about our partner program in PDK.